Holiday Let Changeover, Housekeeping, Falmouth, Cornwall, Helford Passage, Jan Heppell, mrs mop
Holiday Home / Let - Cleaning & Changeovers
Holiday Home Cleaning & Changeovers
Mrs Mop! is Falmouth's Premier Holiday Let Changeover Company established since 2001
We work to the highest standards to help make your life easier.
All of our properties are either very individual or 4 or 5 ***** star rated,
our Housekeeper teams are well acquainted with the expectations of the discerning guests and indeed owners.
We do pride ourselves in our training and support and all of our Mature Ladies who
are focused on paying attention to the detail required.
Our Business Ethos
We always carry out an in depth changeover clean on departure, which ensures that any property problems are identified early.
On every changeover, your property would be cleaned throughout to ensure that every trace of the previous guests are removed!
If there is a problem, we will promptly email the Owner with pics if necessary and await their instructions
Testimonials are curated by Mrs Mop! and are not independently reviewed or verified.
"an and Leigh took over the running of our property 12 months ago and we've been delighted with everything about their service. Above all
else they've been reliable and efficient but they've also been flexible in responding to guests' needs and proactive in their communication with
us. Living some 190 miles away it is important to us that we're kept informed and know what is going on. We soon learnt that if Jan says
something will be done then it is - it didn't take long for us to stop fretting and to trust and rely on her. Having their own letting business gives
them good perspective on what is important to guests and owners alike and our guest feedback shows a very high level of satisfaction with the
way Jan and her team prepare and present the property. Highly recommended. Would be happy to speak to any prospective customer direct"
A satisfied Client on 6 June 2018
"We have employed Janet Heppell's 'Mrs Mop' cleaning services for the 2008 to 2019 seasons and in that time they have cleaned and
provided laundry services over 1000 times for our holiday letting business. We have found them to provide a very good service and are
reliable, efficient and flexible to changing requirements. We would recommend them to anyone requiring these services."
Satisfied Client on 20 September 2017
"Jan and Leigh have been providing us with changeover and property maintenance services for close to five years now. From the outset they
have had a professional yet friendly and relaxed relationship with us.
Any dates for changeovers (including short notice and numerous back to back turnarounds) have always been accommodated, making our
booking process simple and flexible. Changeovers are handled quickly and efficiently and to a high standard, being checked and supervised
before completion by Jan or Leigh in person.
It is clear from our guest's comments in our visitor's book that they are doing a great job in preparing the cottage.
We have also used Jan and Leigh for maintenance requests and have experienced the same high standards of work (including one emergency
call out that was handled immediately and professionally). In summary, they provide a consistent and reliable service to a high standard. I
wouldn't hesitate to recommend them."
Satisfied Client on 19 February 2017
"Jan and Leigh are great! We live 200 miles away from our holiday apartment and they handle all the changeovers and sort any problems.
They make it worry free for us. During the off-season they regularly check the property and manage any improvements. We would recommend
them to anyone who needs their holiday let or holiday home looked after."
Satisfied Client on 2 June 2017
"We have known Leigh and Jan Heppell since February 2007. We were the first customers they offered their property managing services to
outside of their own property. Between Leigh and Jan they competently offer and cover all the services most people would need to manage a
Services are all executed well and with a enjoyably positive spirit.
We would not hesitate to recommend Leigh and Jan's services as Holiday Home Managers."
Satisfied Cleint on 21 September 2017